Full-Scale Marketing Team
Our membership options provide businesses of all sizes with top-tier marketing support in an on-demand capacity.
Our on-demand membership is an ideal starting point for most businesses.
All Work Billed @ $75 Hourly
✓ On-Demand Project Assignments
✓ Month-to-Month Commitment
✓ Standard Project Support
✓ No Penalty Cancellation
✓ Unlimited Project Estimates
G. Keith Alexander
Jay Van Dussen
Get Started Today!
Do you have an immediate need for marketing support? Complete our self-guided member intake process and start delegating your marketing program today.
Trusted By Hundreds of Businesses Since 2010
Member Success Stories
Learn how our team has helped hundreds of businesses across multiple industries solve complex marketing challenges since 2010.
Frequently Asked Membership Questions
Here are some of the most frequently asked questions that new members ask at the beginning of their membership.
Projects & Strategy
Do Your Teams Guide Our Marketing Strategy?
Our Strategy Team is Available By Request to Help Guide Your Marketing Program.
Click here to review marketing strategies associated with common business categories. These strategies are a culmination of our teams’ experience guiding marketing programs for modern businesses since 2010.
How Do I Assign New Marketing Projects?
Our membership platform provides direct access to assign new projects and check the status of projects 24/7.
Our members have direct access to assign new projects to our team anytime by simply logging into the membership platform and creating a new project. When projects are created, our team will review the project and provide you with an estimate within 1 business day.
All estimates include the costs and timeline associated with the project before getting your approval to move forward.
Once estimates are approved by the member, we begin work within 1 business day.
What Types of Projects Can I Assign?
Our team can execute any project that is commonly categorized as a marketing effort
Most of our members utilize our team for a combination of our most common marketing projects and custom projects that are unique to their business.
Our team is skilled at handling highly custom marketing projects and campaigns that align with strategies that are uniquely tailored to our members’ businesses.
What Marketing Projects Are Best For My Business?
Our strategy team is here to help whenever you need guidance. We’re happy to review your goals and identify the best next steps for your program.
Our members often come to us without a clear direction for their marketing program. We provide our members with strategic guidance at no additional cost to help ensure that they are making smart and informed marketing decisions.
If you are unsure which marketing projects will work best for your business, simply send us a strategic guidance request. This will give you program-level guidance on the best way to get your marketing program going in the right direction.
How Do the Teams Keep My Marketing Projects Organized?
Just like an in-house marketing department, we manage projects from start to finish.
All that you have to do is assign projects to our teams and our teams will coordinate everything necessary to execute the project.
The coordination of project activity occurs behind the scenes, so you never have to worry about managing deadlines or team workload. While our teams work, you will be able to log in to the platform anytime to view the status of projects and collaborate with our teams.
Teams & Approach
Who Will Be Working On My Projects?
To ensure high work quality, Projects are assigned to the members of our team who are specialized in the specific assignment.
Once projects are assigned, our operations team scopes each project individually to identify the most appropriate team to handle the request. This process ensures that projects are executed by the most specialized members of our team.
For example, our design team is comprised of graphic designers, branding designers, UX designers, and illustrators. These roles are specialized for specific design tasks.
Many projects also involve multiple members of our team collaborating toward a single goal, so you can expect to interact with multiple members of our team throughout the course of any project – especially in instances where multiple specializations are necessary.
Are You Versatile Enough To Meet Our Needs?
WE OFFER FULL-SCALE MARKETING SERVICES, SO WE CAN TACKLE ANY MARKETING TASK YOU DELEGATE TO US.
Our marketing teams include communications, advertising, social media, website development, graphic design, and strategy.
How Do the Teams Understand My Business?
We collaborate with you to establish a deep understanding of your business prior to beginning work.
At the beginning of your membership, our team will collaborate with you to create a profile for your business. This profile serves as a living reference for our team and covers your offerings, positioning, market, audience, branding, and other unique details associated with your business.
How Do The Teams Create High-Quality Work Efficiently?
WE PAIR MODERN TECHNOLOGY WITH SPECIALIZED TEAMS TO CREATE CUSTOM MARKETING DELIVERABLES THAT ARE HIGH-QUALITY AND ON-BRAND.
Our team’s workflows utilize templates, AI tools, and other efficiency drivers primarily for research, brainstorming, and rough drafting, which takes up to 25% of the project time while dramatically increasing output or reducing the total billable hours by 20%. All work is conducted by our subject matter experts and is directly overseen by team managers who have 10+ years of experience.
Where Can I View Samples and Case Studies?
You can view the details associated with over 30 projects and 7 full-scale strategies to get an understanding of our team’s approach and quality.
Our project details pages provide examples and processes associated with some of our most common projects. These pages not only include details about our team’s processes but also cost estimates and timelines associated with these projects. This will give you a better understanding of our team’s approach within individual projects.
The industry strategy section of our website was written based on our team’s first-hand experience working with businesses in each of the respective industries. These strategy pages go in-depth regarding our approach by using examples of our team’s work.
Since every business is different, the messaging and visual style of each company is tailored to the respective market and audience. Because of this, work samples are often not an effective representation of how our team would work supporting your business.
How Much of My Own Time Should I Plan to Dedicate?
We are built to be an effective, hands-off solution for our members. But, your engagement level is entirely up to you.
By fully documenting our members’ businesses and goals upfront in the member profile, we are able to execute projects without day-to-day member input when projects are assigned to our team.
The level of engagement is entirely up to you. Some members prefer to review everything while others take a hands-off approach. Most members spend just a couple of hours per month reviewing projects and collaborating with our team.
How do I Collaborate Within Projects?
Our teams use custom technology to create a powerful, collaborative environment with our Members.
Our online membership platform provides you with direct access to collaborate with our team, which includes assigning projects, viewing project details in real-time, and working directly with our team. For a preview of how our members collaborate with our team, watch this video. For more in-depth details, check out this post.
You will primarily collaborate with our team via text-based updates in our online membership platform, but you can also collaborate using video. Our in-platform video recorder only records your voice and your screen – never your camera – so you can provide feedback anytime with no dress code. Learn more about video collaboration at this link.
This asynchronous communication structure is designed for busy individuals who value transparency and efficiency, and are comfortable collaborating without relying on face-to-face or phone meetings. To that end, we strive to keep all in-platform communication response times to 1-business day or less.
We are also happy to schedule real-time collaboration sessions via phone and screen share when requested.
Can I Connect with the Team via Phone?
Yes. Phone meetings can be scheduled within our membership platform.
Our membership platform uses a sophisticated collaboration method that includes forum-style communication along with recorded video communication.
This keeps our entire team in the loop on project progress and discussions, giving us the ability to bring specialists in and out of projects as needed to provide specialized guidance. You will also find the full historical record of project activity and collaboration helpful as your membership progresses.
We also understand that some projects require more real-time collaboration. In these cases, we provide the ability to schedule collaboration meetings with our team using phone and screen share.
How Do I Track Hours and Set Expectations?
All work is approved upfront by you and you have real-time, 24/7 access to monitor our team’s progress and collaborate with our team.
All projects are scoped individually with estimates and timelines prior to beginning any work, so there are never any surprises.
The membership platform also provides a real-time view into the activity of our team as we work, along with frequent updates on projects and the ability to collaborate directly with the members of our team who are executing projects. Learn more about how to view real-time hour updates in the platform here.
Who are the SharedTEAMS Team Members?
Our teams are comprised of US-based marketing specialists with at least 5 years of experience in their respective disciplines.
An average of 80% of all work is executed in-house by employees and all work is directly overseen by team managers who have 10+ years of experience. Unlike most agencies, only 20% of our work is executed by contractors, and in those cases only for support-level activities and technical support behind the scenes.
We hand-select every member of our team and conduct thorough training before they begin any member project work. And just like our members, our team is geographically diverse with team members spread all across the United States.
Do I Own The Work and Source Files?
All project deliverables we create for you, including any file that is associated with creating that deliverable, are owned by you and are included in your membership.
While many agencies withhold source files associated with project work or ownership of the website, our members will always own all of the work produced by our team, including source files, websites, and any related documents.
The practice of agencies withholding source files or maintaining ownership over their client’s websites is simply a method of creating barriers to prevent them from transitioning away from their service. We believe that this practice is ethically unsound and is a disservice to the businesses that engage with those agencies.
How Do I Create an Account?
When you sign up for any membership package, you also create your new account.
During the signup process, you will have the opportunity to provide your email address and unique account password.
How Do I Reset My Password?
Click “View My Member Profile” and then “Account Details.”
Then click “Reset Your Password.” You will receive a password reset link to the email address on file.
Can I Have More Than One Brand Account?
Yes. You can add an additional brand for $95 per month.
There is no limit to how many brands you add. Create another brand account at this link.
How Do I Switch Brand Accounts?
When viewing your Member Profile, you can also switch brand accounts.
Switch which brand account you’re viewing following this process.
How Do I Share Access to my Brand Account?
You can add another user to your account and set the permissions you want for that user.
To add another user to your account, follow these steps.
Terms & Billing
How are Membership Fees and Additional Hours Billed?
All MEMBERSHIP PACKAGES include a set number of project hours to be used each month. Additional Project Work is Billed at an hourly rate.
Membership fees and additional project hours are processed on the first day of each month via credit or debit card payment.
All project hours are approved upfront and you have access to view project hours reports in real-time, keeping you in the loop on project activity as it happens.
The initial month of the membership is billed in full with a pro-rated credit applied to the next month’s invoice for any unused hours from the initial month. Credits are not applied for subsequent months’ unused hours.
Do Unused Project Hours Carry Over to Subsequent Months?
Since our pricing model provides tiered discounts based on monthly hour volume, unused project hours do not carry over.
We encourage our members to maintain the membership package that is best suited for their anticipated project volume. This helps our members maintain the lowest effective hourly rate for their projects while helping our team anticipate workload each month and ensure that our project execution is of exceptionally high quality.
To help ensure that our members are always on the package that best suits their work volume, we provide the ability for our members to transition membership packages anytime directly within the membership platform. All membership updates are immediately applied to the next billing cycle without penalty.
Is There a Minimum Membership Term?
Any of our members can cancel membership anytime, for any reason, and without penalty.
We understand that businesses often need to shift gears quickly, so we believe that it is important to give our members the option to cancel their SharedTEAMS membership anytime without penalty.
It is also important for our team to have stable relationships with our members. To discourage members from frequently stopping and starting their membership, if you cancel membership you must wait at least 1 year to restart.
What are Costs for Specific Projects?
Project costs and timelines are all in your control and all work is approved upfront through an estimate process.
Click here to view estimates and timelines associated with commonly assigned projects.
When you assign a new project to our team, you will have the opportunity to include the due date along with the number of hours approved for the project. Before beginning work, our team will collaborate with you to ensure that the allocated hours and timeline are appropriate for the project scope.
All project work is approved upfront so that there are never any billing surprises.
For some projects, you can expect to have additional costs associated with your projects, such as advertising expenses. Learn more about additional costs here.
Are Stock Images or Video an Additional Fee?
There is no additional fee associated with stock Images or Videos that are used within projects
Our team provides image and video assets (including licenses) as part of the project execution.
These assets are selected from a variety of internal resources (over 55 million assets) that our team can choose from to select the right creative images and video to support your marketing program.
Are There Discounts for Non-Profit Organizations?
Yes, We Provide a 5% Discount For All Registered Non-Profit Organizations.
Our team values the work of the non-profit sector and takes special pride in helping support those who dedicate their time to the causes that they believe in. A 5% discount is automatically applied to all invoices for registered non-profit organizations.
To redeem this discount, please sign up for membership and mention your NPO status during your new member orientation call. Once confirmed, a 5% credit will be applied to your initial membership fee and all subsequent invoices.
Is There a White Label Program for Agencies?
Yes, our team supports marketing consultants and agencies through our partner program.
You may view details associated with our partner program for marketing consultants and agencies at this link.
Premier Membership Packages
For Deep Engagements
All packages are month-to-month with the ability to upgrade or downgrade at any time.
Designed for established businesses that require a steady volume of recurring project work and marketing guidance.
35 Project Hours Monthly
Additional Work @ $70 Hourly
✓ Included Brand Identity Kit
✓ Priority Project Support
✓ Quarterly Marketing Guidance
Intensive engagement for businesses that require a comprehensive approach to support their marketing program.
110 Project Hours Monthly
Additional Work @ $65 Hourly
✓ Dedicated Account Manager
✓ Unlimited Marketing Guidance
✓ Performance Reporting
We’ll tailor a membership package that is designed to support the unique needs and goals of your business, large or small.
Monthly or Bulk Hours
Flexible Membership Terms
✓ Depth of Engagement
✓ Membership Duration
✓ Level of Project Support
✓ Project Categories
Unsure? Take The Quiz!
Interested in membership, but not sure which package is best? Take 5 minutes to complete our membership qualification quiz and we’ll point you in the right direction.