Questions about Membership?

Read Answers to Common Membership Questions.

Is my Business a Good Fit for SharedTEAMS Membership?

Prospective members often ask our team is whether or not their business would be a good fit for SharedTEAMS membership. In response, we always pose the same three questions detailed below.

Have You Established a Market Fit?

We work best with small businesses that have established a market fit and are actively generating revenue. Most of the businesses that we support already saw annual revenue between $250K and $3MM before joining SharedTEAMS, but we also work with well-positioned startups.

Businesses that have not yet established a market fit must be able to quickly make major shifts in their offerings as they work. Our membership model works best for businesses that are not making frequent adjustments to their service or product.

We recommend that early-stage startups work with a DIY solution or with a marketing generalist until a market fit is established.

 Are You Comfortable Using Modern Communications Methods?

Our members collaborate with our team using modern technology that rarely includes real-time meetings. This asynchronous communication structure is designed for busy individuals that value transparency and efficiency, and are comfortable collaborating without relying on face-to-face or phone meetings.

Our collaboration structure places you in direct contact with the members of our team who are actually executing projects (rather than an account manager) by using a combination of video presentations and modern collaboration tools. Click here to learn more about our modern collaboration environment. 

If phone or in-person meetings are an essential method of collaboration for you, we recommend hiring an in-house marketing generalist. 

Do You Need Support from Many Marketing Disciplines?

Our team thrives with members who capitalize upon the diversity of our team’s specialization to the fullest capacity by utilizing our advertising, communications, design, and development teams.

While some of our members do use our team for just one specific need—for example, assistance with social media management—these members do not utilize our team’s diverse specializations to the fullest. Ultimately, they do not receive the full collaborative benefit.

In cases where support for only one project type is needed, we recommend establishing a relationship with an individual freelancer.

Common Membership Questions

Below are some of the most common questions our members asked prior to becoming a SharedTEAMS member. We recommend that all new members review these details prior to applying for membership.

Collaboration

How Will I Collaborate With My New Marketing Team?

Our team uses custom technology to create a powerful, collaborative environment.

Our online membership platform provides you with direct access for collaboration with our team, which includes assigning projects, viewing project details in real-time, and working directly with our team. Click here to learn about our collaboration methods.

This asynchronous communication structure is designed for busy individuals that value transparency and efficiency, and are comfortable collaborating without relying on face-to-face or phone meetings.

How Does Your Team Understand My Unique Business?

We thoroughly document the ins and outs of your business prior to beginning any work.

Over a one-week period,  our team will work with you to develop your member profile. This profile serves as a living reference for our team and covers your offerings, positioning, market, audience, branding, and other unique details associated with your business.

This process typically takes 90 minutes of your time and does not count against your project hours.

How Much of a Time Commitment Should I Expect?

We are built to be an effective, hands-off solution.

We run through an extensive intake effort, but for good reason. By fully documenting our members’ businesses and goals, we are able to execute projects without day-to-day member input when we assign projects to our team.

The level of engagement is entirely up to our members. Some are heavily engaged and others prefer a hands-off approach. Most members spend less than 5% of the total project hours collaborating with our team.

Work

What are Typical Project Costs and Turnaround Times?

Project costs and timelines are all in your control.

When you assign a new project to our team, you will have the opportunity to assign the due date along with the number of hours approved for the project. Before beginning work, our team will collaborate with you to ensure that the allocated hours and timeline are appropriate for the project scope.

Common Project Costs

Project Type Typical Hours
Search PPC Management (per campaign) 3 – 4
Social Ad Management (per campaign) 3 – 4
Retargeting Ad Management (per campaign) 2 – 3
Banner Ad Design (5 size variations) 6 – 8
Web Content Writing (per 500 words) 2-4
Technical Content Writing (per 500 words) 3- 5
Copywriting (per 500 words) 4 – 6
Basic Email Newsletter (per 500 words) 4 – 6
Email Sequence (per 5 emails) 20 – 25
Social Media Management (per channel) 3 – 8
White Paper Content and Design 10 – 15
Visual Branding (per concept) 2 – 3
Visual Branding Guidebook 4 – 6
Single Custom Graphic 2- 4
Brochure Content and Design 10 – 13
Messaging and Positioning Strategy 7 – 9
Marketing Program Assessment 5 – 7
Online Reputation Management 3 – 5
New Webpage Content and Design 3 – 5
New Website Creation (per 5 pages) 25 – 35
New Landing Page Template 5 – 7

 

Typical Turnaround

Small projects (1 – 4 hours) typically take fewer than 3 business days to complete, while medium sized projects (5 – 10 hours) typically are completed within one week. Larger projects typically require 1 week for every 15 hours of work.

What Types of Projects Can I Assign to the Team?

Our team supports our members in any capacity they need.

Typically, new members will start their membership by using our team to help solidify the foundation of their marketing program with website optimization, messaging, branding, or collateral design.

Once this crucial foundation is in place, our members often begin recurring projects, such as social media management, digital advertising management, content marketing management, and other ongoing projects.

Our team is also available on-demand to support one-off projects such as minor strategic guidance, graphics updates, website modifications, communications, public relations, research, or whatever our members need assistance with.

Can you provide samples of your team's work?

We provide a 14-day money back guarantee so that our members can experience our work first hand.

Every brand is different. We believe that marketing should be highly-tailored for each brand. Since our team works with a wide range of industries that targets a variety of audiences across many markets, samples of our team’s work will convey an approach that is dramatically different from the approach that we would take for your brand.

Instead, we provide a 14-day money back guarantee, which gives our new members the ability to work with our team throughout the intake process and experience our team’s tailored approach first-hand with no risk.

Which Industries are Supported By SharedTEAMS?

Our team supports businesses in every major small business industry.

The most common industries supported by our membership:

  • Software and IT
  • B2B Services and Consultants
  • B2B Products
  • Construction and Development
  • Consumer Products
  • Education and Coaching
  • Fashion and Jewelry
  • Finance and Investments
  • Health and Wellness
  • Non-Profit Organizations
  • Restaurants and Retail

Billing

How are Membership Fees Reported and Billed?

5 project hours are included each month with your membership.

Additional project hours are billed at $55 hourly in 15-minute increments.

Billing for these additional hours is processed along with membership dues on the first day of each month via recurring credit or debit card payment.

You are only billed for the time that our team actually works your projects. This gives you the opportunity to pause projects as needed. Project hours typically consist of 80% project execution, 10% strategic guidance, and 10% team collaboration.

Within the membership platform, you have access to view project hours in real-time. You’ll be kept in the loop on project activity as it happens.

Does SharedTEAMS Provide Other Services?

Our sole focus is on creating great marketing programs.

Many agencies supplement their services using partnerships with 3rd party vendors, such as website hosting or email marketing platforms. We believe that this is a conflict of interest and a disservice to the businesses that they support.

However, we will help you identify the best 3rd party vendors based on your unique needs and all available options.

We are also available to help guide you through the account setup process and any other assistance you need.

Other

Do Members Own The Source Files From Work?

All work and related files are included in your membership.

Common agency practice is withholding source files associated with project work. We believe this practice to be unethical.

Our members will always own all of the work produced by our team, including source files. And never at an additional fee.

How Do I Connect To Ask Additional Questions?

We provide a low-risk and simple way to experience membership first-hand.

We purposefully publish all of our membership details and rates to give our prospective members a transparent view of membership before joining. Additionally, we provide a 14-day money-back guarantee for new members to help interested businesses experience our service firsthand, in an entirely low-risk environment.

Click here to begin the membership application to determine if your business is the right fit for SharedTEAMS. 

Experience Our Membership Risk-Free Today!

We include a 14-day money back guarantee for all new members so that you can get to know our team and structure first-hand without any risk.

Supporting Small Businesses Across all 50 States

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A Shared Marketing Department
Designed for Small Businesses

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